Shipping policy

At Velora Naturals, we are committed to delivering your order safely, quickly, and efficiently across Pakistan.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is dispatched, you will receive a confirmation notification.

Delivery Time

We partner with reliable and trusted courier services to ensure smooth delivery.

  • Estimated delivery time: 5–6 working days

  • Delivery timelines may vary slightly depending on your city or unforeseen courier delays.

Shipping Coverage

We currently deliver nationwide across Pakistan.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout before completing your order.

  • Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped:

  • You will receive tracking details via SMS or email (if applicable).

  • You can track your shipment directly through the courier service.

]Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customer convenience.

Please ensure:

  • Someone is available at the delivery address to receive the order.

  • Payment is ready at the time of delivery.

]Delivery Delays

While we aim to meet delivery timelines, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier operational issues

  • Remote delivery locations

We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping details are accurate.
Velora Naturals is not responsible for delays caused by incorrect or incomplete addresses provided by customers.